DearJames® Privacy Policy
The DearJames® LLC Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by DearJames® LLC. (“DearJames®” or “us” or “we”) anytime you interact with DearJames® or visit our website. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at DearJames®, and we go to great lengths to protect it.
DearJames® reserves the right to update this privacy policy from time to time.
Why We Collect Personal Information
We collect your personal information because it helps us deliver a superior experience and level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product and other announcements, special offers, and events that you might like to hear about.
What Information We Collect and How We May Use It
There are a number of situations in which your personal information may help us give you better products. For example:
• We may ask for your personal information when you’re registering for a service or purchasing a product.
• When you interact with DearJames® or our website, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about DearJames® or other products you own; and information relating to a support or service issue.
• You may be asked to provide personal data in certain fields on this web site. The personal data collected on this site is used for the purpose for which it is requested.
• We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
• We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve the products offered on our website.
• Should you sign up for an email newsletter at this site, DearJames® will use that address to deliver the email newsletter you have requested.
Invited Submissions
Identity Information you provide, including but not limited to your name, email address, contact information and any likeness or image(s) submitted (i.e. photograph(s)) are solely utilized and made for public display, in accordance with and based upon the information and permission you selected, approved and granted, within the submission form, at the time of the submission. You further agree that the identity information you provide may be added to the DearJames® email list for future use and outreach.
Publicly Displayed Information is Public
If you use a comment submission feature or bulletin board or chat room on the DearJames® website you should be aware that any information you share may be visible to other users. Personally identifiable information you submit in this manner can be read, collected, or used by other individuals to send you unsolicited messages. DearJames® is not responsible for the personally identifiable information you choose to submit in this manner. For example, if you submit a comment that includes information that was previously non-public DearJames® will collect that information from your interaction and the information may become publicly available.
When We Disclose Your Information
DearJames® takes your privacy very seriously. DearJames® does not sell or rent your contact information to other marketers.
To help us provide superior service, your personal information may be shared with the holder of the copyrights to the website and to the products sold on it, who will take steps to safeguard it in accordance with our privacy policy.
There are also times when DearJames® makes certain personal information about you available to companies with whom DearJames® has a strategic relationship or that provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with DearJames® policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
DearJames® may share non-personally identifiable information, such as aggregated user statistics, with third parties. We do not share your Personal Information with third parties for those third parties’ marketing purposes unless you consent to such sharing at the time you provide your Personal Information. We may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy.
a. When You Agree To Receive Information From Third Parties
You may be presented with an opportunity to receive information and/or marketing offers directly from third parties. If you do agree (or do not decline) to have your Personal Information shared, your Personal Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from third parties. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.
b. Third Parties Providing Services On Our Behalf
We may use third party vendors to perform certain services on behalf of the Sites, such as hosting the Sites, designing and/or operating the Sites’ features, tracking Site analytics, enabling DearJames® to send you e-mail newsletters, daily’s, promotions and other services or performing other administrative services. We may provide these companies with access to user information, including Personal Information, to carry out the services they are performing for you or for DearJames®.
c. Co-branded Areas
Certain areas of the Sites may be provided to you in association with third parties (“Co-Branded Areas”) and may require you to disclose Personal Information in order to register for and access products and/or services. Such Co-Branded Areas will identify the third party associates. If you elect to register for products and/or services at Co-Branded Areas you may be providing your information to both DearJames® and the third party associates. Further, if you sign-in to a Co-Branded Area with a username and password obtained on the Sites, your Personal Information may be disclosed to the identified third party associates for that Co-Branded Area and will be subject to the posted privacy policies.
d. Administrative and Legal Reasons
We may transfer and disclose your information, including Personal Information, to third parties: (i) in the event we are required to respond to subpoenas or other legal process or if in our good faith opinion such disclosure is required by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to protect and/or defend the Sites’ Terms of Use or other policies applicable to the Sites; or (iv) to protect the personal safety, rights, property or security of any individual. We may also use IP address or other Device Identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers, wireless service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.
e. Business Transfer
DearJames® may share Personal Information with its parent(s), subsidiaries and affiliates for internal reasons. DearJames® also reserves the right to disclose and transfer all information related to the Sites, including, without limitation, your Personal Information, Demographic Information and Usage Information: (i) to a subsequent owner, co-owner or operator of the Sites or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of DearJames® stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.
How We Protect Your Personal Information
DearJames® takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The DearJames® Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal financial information is required. To make purchases from the DearJames® Store, you must use an SSL-enabled browser such as Google Chrome, Safari, Firefox, Netscape Navigator, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
General Data Privacy Regulation (GDPR)
The GDPR takes effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.
As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.
If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing of your personal data from us. This includes the “right to be forgotten.”
To make any of these requests, please contact our GDPR contact at [email protected]
Opting Out
You can remove your name from our email list by clicking the unsubscribe button at the bottom of any email we send.
Cookies and Other Technologies
As is standard practice on many corporate websites, the DearJames® website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We may use cookies and other technologies to study traffic patterns on our website. This information helps us make the website even more rewarding and helps us study the effectiveness of our customer communications. We also use cookies to customize your experience and provide greater convenience each time you interact with us. For example, your contact information and information about your computer helps us provide you with customer service.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. DearJames® will not use this type of collected information to market directly to that person.
In some of the email messages from us, or those whose products are available on our website, we use a “click-through URL” linked to content on the DearJames® website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Third-Party Sites & Advertising
The DearJames® website has links to the sites of third parties. DearJames® is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. From time to time, DearJames® may serve ad banners, pop-up ads, pop-under ads, etc., or may enter into other advertising or partnership arrangements with other websites and businesses. Without your explicit agreement, DearJames® will not share any information about your user profile or other personal information with these sites. These sites may independently collect data on you, however, DearJames® accepts absolutely no responsibility for your usage of their site or services, nor any personal information you wish to share with them.
DearJames® uses third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.
Third Party Cookies
In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique “cookie” on your browser.
Privacy Questions
DearJames LLC reserves the right to make changes to DearJames.com, any published policies, posts, terms and conditions of use at any time without notice. This privacy policy was last updated on 19 August 2023. If you have questions or concerns about the DearJames® Customer Privacy Policy or data processing please contact us at [email protected].